Frequently Asked Questions (FAQs)
Q1. Where do you ship from?
A. We ship products from our manufacturing facilities and warehouses located in Delhi and Mumbai. If your order contains multiple items, they may be shipped separately, as different products are fulfilled from different locations.
Q2. Is Cash on Delivery (COD) available?
A. Yes, we offer Cash on Delivery (COD) on eligible orders across most locations in India.
Q3. How long will it take for my order to arrive?
A. Most orders are delivered within 3–6 business days. Delivery timelines may vary depending on the product, demand, and shipping destination.
Q4. Is shipping really free?
A. Yes, we provide free shipping across India on all eligible orders.
Q5. Do you offer returns or refunds if there is an issue with the product?
A. Yes. We offer a hassle-free 5-day Return & Refund Policy for eligible products. Please refer to our Return & Refund Policy page for complete details.
Q6. How long does it take to receive a tracking number?
A. Tracking details are usually shared within 24 hours of order confirmation and dispatch.
Q7. Where is your company located?
A. Our company is registered and operates from Mumbai, India.
Q8. Will I receive an order confirmation after placing my order?
A. Yes. Once your order is successfully placed, you will receive an order confirmation via email or SMS. If you do not receive it within 12 hours, please contact our support team.
Q9. Who can I contact if I have a problem with my order?
A. For any order-related queries, please contact us at SUPPORT EMAIL, or reach out via WhatsApp or phone at SUPPORT NUMBER. Our support team will be happy to assist you.
Q10. What payment methods do you accept?
A. We accept all major payment methods, including: Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (available at most locations).
Q11. Is it safe to make payments on your website?
A. Absolutely. Our website uses secure payment gateways and encryption technologies to ensure that all transactions are safe and protected.
Q12. How can I cancel my order?
A. If you wish to cancel your order, please contact us at SUPPORT NUMBER or email your order details to care@badamarkit.com within 12 hours of placing the order. Once the order has been processed or shipped, cancellation may not be possible.